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Matthew Bauer, L.Ac.,'s avatar

Hi John - thank you for your comments. I ran a full time practice as a solo practitioner for 36 years and was able to support a family of 4 with the practice as the sole source of support. I agree with everything you are saying about how to run a practice. I wrote a lot about all you discussed in my book Making Acupuncture Pay. Making it as easy as possible for people to access your services is key - keeping regular hours, affordable fees, accepting insurance (in the beginning for the learning curve, then you may opt out later), a LOT of teaching self care and explaining that acupuncture works by helping us squeeze more out of our own resources.

However, although people like you (and your wife) and me prove you can build a successful and sustainable practice without the profession taking on public education - we are the exceptions, not the rule. Yes, too many come out of our schools with no clue about how to grind it out, but the lack of public understanding makes that grind WAY harder than it need be. If people really understood what acupuncture can do for them, the work would be much easier. That is the subject of next week's article. I hope you will give it a look as well as those to follow. This series will eventually go into some pretty deep waters.

John Elliott's avatar

Thank you for taking on this issue. I had heard that the profession and schools were struggling but when I look at my practice we are thriving. My wife and I have a practice in Northern California since 2007 and we see 130+ patients a week. I work 4 days a week and my wife 3 days a week. I treat a lot of veterans and workers compensation. My wife does a lot of women’s health. It is a very good balance. Here are some keys to our success: Set up an office, hire a front office person to answer the phone etc, do good work and stay in that location. You have to run your practice like all other professional medical offices. Learn how to bill from someone like Mori West. You must learn and embrace the business side. Only do managed care like ASH if you’re starting out. Do not settle for less. All of our patients get a combination of acupuncture and body work and they always leave the clinic feeling better. We do not do marketing or networking. We teach and promote a lot of self care. Find a simple way to explain acupuncture to your patients. Keep it simple, like “acupuncture is like pressing the GFI switch of the body or injured muscle….” I think one of the reasons the profession is struggling is not lack of patient education but that new acupuncturist not committing time and effort to creating a business model for long term growth. Working part time or for a chiropractor…. is not sustainable long term. The Acupuncture profession will not grow and stand on it’s own if individual practitioners do not put in place the successful practices of other medical professionals.

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